kn18 — Official Policy

kn18 Privacy Protection Policy

This policy clearly explains how we manage and protect your personal information.

Last updated: 1 November 2026
Introduction

About This Policy

We take seriously the personal information you provide when accessing the kn18 platform and using our services. This Privacy Policy ("Policy") applies to all users worldwide, including Myanmar players who use the kn18 website, mobile web, and related services.

By reading this policy and continuing to use kn18 services, you are considered to have accepted and agreed to the terms set out in this policy. If you do not agree with the policy, you may not continue to use the website.

Section 1

Information We Collect

kn18 only collects information that is necessary to provide our services smoothly. The types of information we collect are as follows—

1.1 Information you provide directly

  • Name, date of birth, contact email address, phone number, and residential address provided when registering an account
  • Identity verification information (KYC) provided for account verification
  • Bank, KBZPay, Wave Money, AYA Pay, or CB Pay details related to payments
  • Content provided when contacting us via live chat or email regarding our services

1.2 Automatically collected information

  • IP address, browser type, device model, and operating system
  • Access logs showing which pages were visited on the website and how long was spent on them
  • Game history, betting decisions, and deposit/withdrawal records
  • Data obtained from cookies and similar tracking technologies

1.3 Information we do not collect

We do not intentionally collect sensitive personal information such as your religious beliefs, political views, health data, or sexual orientation.

Section 2

How Your Information Is Used

kn18 uses your personal information only for the following purposes—

  • Account Creation and Identity Verification (KYC) Process
  • Processing Payments and Checking Deposit/Withdrawal Records
  • Providing Bonus, VIP Reward, and Cashback Services
  • Improving Support via 24/7 Live Chat and Email
  • Sending Notifications About Policy Changes and Service Updates
  • Identifying and Fixing Website Errors, and Conducting Security Checks
  • Anti-Money Laundering (AML) Compliance and Fraud Prevention
  • Tailoring Your Experience Based on How You Play

We will never use your information for any purpose not stated in this policy.

Section 3

Cookies and Tracking Technologies

The kn18 website uses cookies to improve your browsing experience. Cookies are small data files stored in your browser, and they —

  • Remember you so you don't have to log in repeatedly
  • Save your language and display preferences
  • Help identify website software bugs

You can block cookies through your browser settings, but doing so may cause some website features to stop working properly. kn18 does not enable tracking cookies from advertising networks on the website.

Section 4

Sharing with Third Parties

kn18 shares your personal information with third parties only within the following limits—

4.1 Service Contractors

Payment processors, software providers, and server security companies receive only the information they need to carry out their services. We have data protection agreements in place with these companies.

4.2 Legal Requirements

Information may be shared with relevant authorities in legally compliant cases, such as court orders, requests from law enforcement agencies, or official financial fraud investigations.

4.3 Cases Where We Will Not Share

  • We will not share with advertising companies or marketing platforms
  • We will not sell to third-party data brokers
  • We will not share with any individual or organisation without kn18's explicit permission
Section 5

Data Retention and Deletion

kn18 retains your personal information for as long as your account is active. After account closure, data is securely deleted once the legally required retention period for financial records has been fully met (typically 5 to 7 years).

When deleting data, digital records are overwritten and physical records are destroyed securely. Once deletion is complete, game history and financial data cannot be recovered as no entry will remain.

Section 6

Data Security Measures

kn18 has put in place technical and organisational security measures to protect your personal information—

  • SSL (TLS 1.3) encryption is used for all data transfers
  • Payment information is encrypted and stored in the database
  • Staff can only access data relevant to their job responsibilities (Role-Based Access Control)
  • Server infrastructure is regularly audited and patch updates are applied
  • You will be notified immediately if any policy breach occurs

Even so, no technology can be guaranteed 100% free of vulnerabilities. That's why you should also keep your account password strong and never share it with anyone.

Section 7

Age Restrictions and Protection of Minors

kn18 provides services to users aged 21+ only. We do not intentionally collect personal information from anyone under 21. User age is verified through the account verification (KYC) process.

If we discover that personal information belonging to someone under 21 exists in our database, we will take immediate steps to delete that data.

Section 8

Your Data Rights

Every user of the kn18 service has the following rights regarding their personal data —

Right to Access

You can ask kn18 what data it holds about you and receive a copy of it.

Right to Rectification

You can request that any inaccurate data be corrected.

Right to Erasure

You can request that your data be deleted in cases where there is no legal obligation to retain it.

Right to Restriction

You can ask us to restrict how your personal data is processed in certain circumstances.

Right to Portability

You have the right to receive your data in a readable format and transfer it to another service.

Right to Object

You can object to certain types of data processing, and we will review it for legal compliance and respond accordingly.

To exercise any of these rights, you can contact us at [email protected]. kn18 will respond within 30 days of receiving your request.

Section 9

International Data Transfers

Some of kn18's servers and service contractors are located in various countries. As a result, your data may be stored on servers outside Myanmar. We only carry out international data transfers with contractors who have data protection agreements in place.

Section 10

Notification of Policy Changes

kn18 may update this privacy policy from time to time. When significant changes are made —

  • A clear notice will be posted on the website
  • A notification will be sent to your registered email address
  • Continuing to use the service after changes take effect will be considered your acceptance of those changes

If you do not agree with the policy changes, you may stop using the website without logging in and discontinue the kn18 service.

Section 11

Contact Us

If you have questions about this policy or need to exercise your data rights, you can reach us at —

We respond in Burmese and will reply within 30 days of receiving your request.

Questions about Personal Data Protection at kn18

When registering an account, you need to provide your name, date of birth, email address, and phone number. For payments, you will enter details related to KBZPay, Wave Money, AYA Pay, or CB Pay, and KYC verification may require documents such as a national ID.

Never. kn18 does not sell your personal information to advertising companies, data brokers, or unrelated third parties. Data is only shared with contractors who directly support the delivery of our services.

Your data is kept for as long as your account is active. After your account is closed, data is securely deleted once legal requirements and financial record retention periods have been met.

Send a data request to [email protected] or contact us directly via 24/7 live chat on the kn18 website. We will respond within 30 days of receiving your request.

kn18 only sets cookies that are essential for keeping you logged in and ensuring the website runs smoothly. Advertising network tracking cookies are not enabled on the kn18 website. You can block cookies from your browser settings, but this may affect some website functions.

If a data breach occurs and it involves your personal information, kn18 will notify you immediately and explain in detail what protective measures have been taken.